Greater Comfort Heating & Air in Newport

Opinions

• Chad Schultz

  Feb, 11 2018
  ★ ☆ ☆ ☆ ☆
  The service tech showed up half asleep and hung over. He spent LESS THAN 10 minutes on my furnace and another 15 in his car eating McDonalds and doing paperwork.
  
  After this I had him look at a furnace that had some water intrusion issues. He wrote up that it had sewage in it and that I should get it cleaned (never said by who. I thought he was supposed to clean it) and then tried to charge me for the full service call. He didn't even spend 2 minutes looking at it!!
  
  They tried to charge for 2 Fall Heat Checkups and spent 10 minutes actually working on furnaces. AND the tech told me that his testing of the igniter really doesn't mean anything after the furnace has been running and that I should have scheduled prior to turning on the heat for the fall.
• Michele Borison

  Feb, 02 2018
  ★ ★ ★ ★ ★
  We replaced our A/C system with Greater Comfort a year ago and are so glad we did. Called in last night because it didn't seem to be cooling. Cody Beverly came out first thing this morning and fixed what had turned out to be a loose wire. Such a pleasant, professional worker and extremely knowledgeable. Thank you Greater Comfort. Your company is exceptional-from the great customer service to your guys that come out and take the time to explain what's happening. Always a wonderful experience!

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